FREQUENTLY ASKED QUESTIONS
KNOW BEFORE YOU ORDER.
How long does shipping take?
Orders are processed as quickly as possible and tracking is provided once your order has shipped. Delivery times vary depending on your location and shipping method.
How much does shipping cost?
Shipping costs are calculated based on your order and delivery location. The final shipping amount is shown at checkout before you complete your purchase.
Will I receive tracking information?
Yes. Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details so you can follow your delivery.
Can I change or cancel my order?
If you need to make a change, contact us as soon as possible. We’ll do our best to help, but once an order has been processed or shipped, changes may no longer be possible.
What is your return policy?
If you’re not completely satisfied with your purchase, contact us within the return period shown in our Returns & Refunds Policy. Items must meet the return conditions outlined in that policy.
What if my order arrives damaged or incorrect?
Contact us as soon as possible with your order details and photos of the issue. We’ll review it and help arrange the appropriate replacement, refund or resolution.